For a Marketing and Sales organization, we provided consultation and actionable insights in drivers of product adoption, and strategy to increase customer adoption of products.
We enabled Go-To-Market (GTM) best practices for this organization, with Artificial Intelligence (AI) Natural Language Processing (NLP) models and a visualization dashboard.
This AI product is associated with more than $10 Million contributions to the operating profit of the organization.
For a Consumer Experience (CX) organization, we provided consultation and actionable insights in agent behavior and customer experience.
We developed agent behavior models for this organization, with Generative AI (GenAI) and Large Language Models (LLM) and a visualization dashboard, including Open AI Chat GPT and Google Gemini.
We piloted and scaled up this AI product to more than 1,000 agents. This AI product is associated with enhanced agent and consumer experience through automation and digital tranformation.